At Ian Boulders, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or engage with our services. By using our website, you agree to the terms and practices described in this policy.
1. Information We Collect
We collect personal information when you interact with our website, make inquiries, or purchase our services. The types of information we may collect include:
- Personal Identifiable Information (PII): Name, email address, phone number, billing and shipping addresses.
- Payment Information: Credit card or other payment details when making a purchase (processed through secure payment gateways).
- Usage Data: Information about how you use our website, including your IP address, browser type, device information, and browsing activity.
- Cookies: We use cookies to enhance your experience on our website. For more details, please refer to our Cookies Policy.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To process your transactions and fulfill your orders.
- To communicate with you regarding services, updates, or promotional offers.
- To improve our website and customer experience.
- To respond to your inquiries and provide customer support.
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers who assist in operating our website or delivering our services, such as payment processors or email communication services. These third parties are bound by confidentiality agreements and are only allowed to use your data for the services they provide to us.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. We use encryption and secure server technologies for processing sensitive data, but no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can access, update, or correct the personal information we have about you by contacting us directly.
- Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or newsletters from us, you can opt-out by clicking the “unsubscribe” link in the email or by contacting us directly [email protected]
- Cookie Management: You can control the use of cookies through your browser settings. For more details, please see our Cookies Policy.
6. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
7. International Data Transfers
As Ian Boulders operates worldwide, your personal information may be transferred and processed in countries outside of your own, including countries where data protection laws may be less stringent. By using our services, you consent to the transfer and processing of your data in accordance with this Privacy Policy.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal or operational practices. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. Please review this page periodically for any updates.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:[email protected]